· Install and perform minor repairs on computer hardware and peripherals.
· Coordinate with vendors or technicians to address hardware or service issues.
· Provide first-level support for hardware, software, and network-related issues.
· Troubleshoot and resolve technical problems promptly.
· Assist users with IT-related queries and provide guidance on system usage.
· Perform regular maintenance of IT equipment, including computers, printers, and networking devices.
· Monitor and update antivirus software to ensure system security.
· Manage IT inventory and maintain accurate records of equipment and software licenses.
· Support the installation, configuration, and troubleshooting of network systems.
· Ensure the smooth operation of LAN, WAN, and internet connectivity.
· Install, update, and manage software applications.
· Assist in the implementation of new IT systems and projects.