· Manage the installation, configuration, and maintenance of IT systems, including hardware, software, and networks.
· Monitor system performance and ensure timely troubleshooting of any issues.
· Manage and maintain LAN, WAN, and internet connectivity.
· Troubleshoot network issues and ensure seamless connectivity for all users.
· Configure and maintain network devices like routers, switches, and firewalls.
· Provide support for hardware, software, and network-related issues.
· Provide training and guidance to staff regarding IT-related queries and system usage.
· Ensure software licenses are up to date and properly documented.
· Manage the IT inventory, ensuring accurate records of hardware, software, and licenses.
· Provide regular reports on system performance.
· Install, configure, and maintain CCTV systems.
· Troubleshoot and resolve any issues with CCTV cameras, recording devices, or network connectivity.