Handle patient/attendants especially during clinical hours.
· Explain anxious patients/attendants, about waiting time.
· Coordination with faculty/doctors/senior staff for reviewing the situation.
· Close Coordination to maintain clinical discipline.
· Information sharing with line manager/ HOD on regular basis.
· Initiate dialogue with different personnel and departments to resolve complaints and to review performance of clinic to improve quality of services.
· Maintain strong liaison with line departments.
· Coordinates with senior staff and assist them in problem solving.
· Coordinates with administrative office.
· Discuss with patients to ensure their comfort and satisfaction and follow-ups and provide support in complaints resolving.
· To maintain clinical environment a per set standard on regular basis.
· Coordinate the daily affairs of transportation services.
· To ensure quality of services provide within the unit.
· Update monthly rosters, holiday duty rosters, training attendance, as per HOD instructions.
· Perform any other responsibilities, as assigned.