Job Detail

Job Position - Department

Help Desk Assistant - Clinical Laboratories

Experience

01 to 02 years' of related experience within the healthcare industry

Education

Bachelors (Science Background preferred)

Last Date

13-May-2026

Job Description

Job Responsibilities:

  • Ensure timely reporting of critical values to clinical service providers through calls and messages to support prompt patient treatment.
  • Trace patient locations through HMIS/LIS and coordinate with Hematology, Microbiology, and Chemical Pathology sections regarding critical results.
  • Maintain daily/monthly critical result records, perform outside report data entry, and attach report prints in HMIS.
  • Resolve queries and complaints related to urgent test reporting and assist senior staff with administrative and reporting tasks.
  • Maintain confidentiality of patient data and support implementation of approved amendments in critical test value reporting procedures.

Job Requirements:

  • Qualification: Bachelors (Science Background preferred)
  • Experience: 01 to 02 years' of related experience within the healthcare industry
  • Work Shift: Willing to work in rotations (Morning/Evening/Night).
  • Location: Korangi, Karachi