Job Summary: Reporting to the Manager ,this role supports the planning and execution of JCIA accreditation and quality improvement activities. The Deputy Manager will conduct audits and compliance reviews, coordinate improvement projects, and support risk management and reporting functions that strengthen quality and patient safety across the hospital.Key Responsibilities

• Support the planning and execution of JCIA accreditation and quality improvement initiatives
• Conduct quality audits, tracers, and compliance reviews across clinical and support departments
• Monitor, analyse, and report on clinical practices, operational processes, incident reporting, and environmental factors from a patient safety perspective.
• Coordinate quality improvement projects and monitor implementation of corrective actions
• Analyze quality indicators, KPIs, and audit results to identify improvement opportunities
• Assist in developing institutional policies, SOPs, and quality documentation
• Facilitate staff training and awareness sessions on quality, patient safety, and accreditation standards
• Support risk management activities, including incident reporting, root cause analysis, and follow-up actions
• Prepare quality reports, presentations, and performance dashboards for management review

Qualification & Experience

• MBBS/BDS/ D-Pharm/ DPT/ BSNwith MBA/ MSN/ Masters in Healthcare Management/ MS-Public Health with 5 to 6 years of experience in a healthcare institution or related field, with demonstrated exposure to quality/accreditation programs.
• Preferably a Diploma/Certification in Healthcare Quality or CPHQ (Certified Professional in Healthcare Quality)
• Should have interpersonal, leadership, and excellent communication skills; fluent in English and Urdu
• Proficiency in MS Office and QMS tool

Note:  “Indus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.”