Education
Bachelors/ Master's degree in Human Resources/ Law/ Psychology, or a related field. Certification in HR, Labor Law or Psychology would be an advantage.
Job Description
- Serve as the primary contact for employee relations matters across the campus.
- Address employee grievances promptly and effectively, ensuring fairness, integrity and confidentiality.
- Provide advice to employees and managers on HR policies, procedures, and employment laws.
- Support the resolution of workplace conflicts through counselling, mediation, and other interventions.
- Maintain detailed records of employee relations cases, grievances, and disciplinary actions in soft data form and also fil relevant document to employee personnel files.
- Investigate misconduct or policy violations in coordination with relevant stakeholders.
- Prepare investigation reports and recommend disciplinary actions in line with ICoE determinations of violations referred in Employee Relations policy.
- Coordinate and facilitate domestic inquiries including disciplinary committee and anti-workplace harassment committee, ensuring due process and documentation.
- Forward financial embezzlement cases to Internal Audit and patient related complaints to Quality & Monitoring Directorate; also, facilitate them when needed.
- Monitor corrective actions and ensure compliance with outcomes.
- Ensure consistent interpretation and implementation of Employee Relation’s policies and procedures.
- Keep updated on labor laws and regulatory requirements; ensure organizational compliance.
- Perform employee degree verification through third-party vendor within due time as per policy and make follow-ups for the completion of process.
- Perform employee reference check and ensure the completeness with the record.
- Conduct Indus Code of Ethics (ICoE) sessions regularly to spread awareness among employees.
- Support audits and provide data or reports as required.
- Collaborate with HR colleagues to foster a culture of inclusion, accountability, and respect.
- Prepare periodic reports on ER cases, disciplinary trends, and engagement outcomes.
- Perform any other task assigned by the immediate supervisor that is commensurate with your knowledge and skills.
Note: “Indus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.”