Job Detail

Job Position - Department

Patient Service Associate - Clinical Operations

Experience

Minimum 01 year of relevant experience.

Education

Bachelors

Last Date

16-Sep-2026

Job Description

  • Greets all patients and their attendants and answer promptly and accurately with courtesy in person or over the phone regarding SSP program.
  • Provide basic information regarding eligibility and benefits under the Sehat Sahulat Program. 
  • Assist patients and attendants in the registration and admission process. 
  • Assist in verifying patient eligibility through the SSP verification system.
  • Ensure patients present valid identification documents such as CNIC or other required credentials.
  • Direct ineligible or incomplete cases to the relevant SSP officer for further guidance.
  • Collect and organize patient documents required for SSP processing.
  • Enter patient information accurately into the hospital information system and SSP portal.
  • Maintain proper filing and documentation of SSP patient records.
  • Coordinate with SSP officers and hospital departments regarding patient documentation and case processing.
  • Ensure timely communication regarding patient admissions and approvals.
  • Manage patient flow at the SSP desk to ensure orderly and efficient service.


Note:  “Indus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.”