Job Detail

Job Position - Department

Manager - Nutrition & Food Services

Experience

Minimum 10 years of relevant experience out of which 5 years in Managerial Capacity

Education

MA/MSc (Food Science & Technology)/MBA or equivalent qualification with relevant diploma or certifications

Last Date

1/25/2023 12:00:00 AM

Job Description

  1. Responsible to accomplish set goals & objectives and continuous improvements in NFSD as directed by the management.
  2. Responsible to adherence to the policy and procedures for patient meals / cafeteria / catering, store supplies, safe food production & kitchen operational safety practices and recommend improvements to upgrade the services for smooth and quality operation in NFSD.
  3. Develop & implement balanced staff duty schedules within the available functional resources in all areas of NFSD
  4. Maintain effective coordination of routine functions between and within food service units.
  5. Provide training to team members in the techniques of quality improvements, professional services related, data collection and analysis reporting and new methods of work performance.
  6. Maintain statutory requirements and codes of good working practices in connection with the hygiene, safety and sanitation principles in NFSD. Also, responsible to ensure that local regulatory/ international food safety compliance audit - visits & IA operational audits are conducted / managed smoothly in accordance with established SOPs.
  7. Responsible to ensure quality service in patient areas /cafeterias and ensure that during peak hours effective supervision is available and continue inspection of customer handling is carried out.
  8. Optimize the provision of services to promote customer satisfaction and participate in quality improvement efforts as directed.
  9. Provide continuous daily feedback to management for advice on work matters and operational issues.
  10. Investigate quality and service related customer complaints and initiate corrective action and provide feedback to management.
  11. Provide technical support to other IHN campuses where required.
  12. Plan, organize, manage and supervise all official meeting catering functions as directed.
  13. Responsible to monitor the assigned budget targets/expenses / revenues in NFSD.
  14. Any other related task as assigned by supervisor.