Job Detail

Job Position - Department

Receptionist - Reception

Experience

Minimum 1 year of relevant experience

Education

Bachelors

Last Date

1/26/2023 12:00:00 AM

Job Description

Handle patient/attendants especially during clinical hours.

· Explain anxious patients/attendants, about waiting time.

· Coordination with faculty/doctors/senior staff for reviewing the situation.

· Close Coordination with security supervisor to maintain clinical discipline.

· Information sharing with line manager/ HOD on regular basis.

· Initiate dialogue with different personnel and departments to resolve complaints and to review performance of clinic to improve quality of services.

· Maintain strong liaison with line departments.

· Effectively coordinates with support services and work closely with the In charge Nurse to ensure patient satisfaction and maintain appropriate service standards at all levels.

· Coordinates with senior staff and assist them in problem solving.

· Coordinates with administrative office.

· Discuss with patients to ensure their comfort and satisfaction and follow-ups and provide support in complaints resolving.

· Daily updates sharing with line manager and HOD.

· To maintain clinical environment a per set standard on regular basis.

· Maintain the Resident’s monthly evaluation files for quarterly evaluation.

· Supervise the daily affairs of family medicine services.

· To maintain patients token record and monthly report of Family Medicine on monthly basis.

· To ensure quality of services provide within the clinic.

· Update resident monthly rotation, as per HOD instructions.

· Organize academic sessions of Resident and Medical Officers as per given schedule.