Job Description
- Research & identify technologies that may be used to enhance the overall working efficiency.
- Identify gaps in current implemented technologies, knowledge base, expertise, human resource & hardware/software resource.
- Interpret, modify, analyze and design systems for enhancement of current IT infrastructure.
- Supervise implementation of proof-of-concept scenarios.
- Conduct business case analysis of conceptual solutions.
- Propose solutions for process & experience improvement.
- Propose solutions for IT system improvements.
- Propose training and/or hiring for enhancements of knowledge base & expertise.
- Participate in the planning and teaching of customer training sessions.
- Assist in making oral & written presentations to project teams & management
- Assist manager in setting goals & budgetary requirements.
- Enhance coordination between teams & resolve any issues that occur
- Enhance inter/intra departmental co-ordination & resolve any issues that occur.
- Update system, operational and departmental
- All tasks assigned by the Manager / He ad of Department.