Greeting of the patients, visitors and healthcare professionals politely and efficiently dealing with any queries tactfully and discreetly, referring them to professional staff and other relevant departments.
· Communicate with emergency services in case of required for any patient information.
· Participate in administration of electronic patient information system. Responsible for updating
· information about patients in HMIS system.
· Maintain information in register of patient call give while they are in waiting.
· Maintain confidentiality and exercise discretion in relation to all Hospital matters dealing with
· sensitive issues. Ensure confidentiality is adhered to all times and discretion is used with sound of judgment.
· Facilitate patients when referred to other hospitals for procedures not catered at TIH currently
· by arranging for appointments and transport.
· Responsible to perform any other duties as assigned by the Supervisor/Head of the Department.
· Perform all tasks assigned by the Supervisor/head of the Department.
· Receive external calls and give messages to respective doctor/staff.